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Services & support

insta bioAnalytik, through our service division, Servability Engineering, carries out after-sales support by our technically-qualified team.

We know you have many vendors to choose from and we appreciate you giving us the opportunity to serve your needs. The confidence you have placed in us has inspired us to create a team of factory-trained service specialists, offering a portfolio of services to safeguard your investments.

Our service team tests every piece of instrument against factory specifications upon receipt from the supplier and prior to delivery to the customer. Our service specialists will install the instrument and provide the necessary training to ensure correct product usage and proper routine maintenance.

To cater to the varying needs of customers from different industries, a range of IQ/OQ/PQ validation and maintenance services is included in our service portfolio.